Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners. This Cookie Policy explains how DiligenceVDR, LLC ("DiligenceVDR," "we," "us," or "our") uses cookies and similar technologies on our website and platform.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and platform. They enable core functionality such as authentication, session management, security features, and load balancing. Without these cookies, the Services cannot function properly. These cookies do not require your consent.

• Session cookies: Maintain your authenticated session while using the platform
• Security cookies: Help detect and prevent fraudulent activity and unauthorized access
• CSRF tokens: Protect against cross-site request forgery attacks

2.2 Functional Cookies

These cookies allow us to remember choices you make (such as language preferences, display settings, or region) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

• Preference cookies: Store your display and interface preferences
• Language cookies: Remember your preferred language setting

2.3 Analytics and Performance Cookies

These cookies collect information about how visitors use our website and platform, such as which pages are visited most often, time spent on pages, and any error messages encountered. This data helps us improve the performance and usability of our Services. All information collected by these cookies is aggregated and anonymous.

• Page analytics: Track page views, navigation paths, and session duration
• Performance monitoring: Measure page load times and identify performance issues
• Error tracking: Capture error events to help us diagnose and resolve issues

2.4 Marketing Cookies

These cookies are used to deliver advertisements and content that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. Marketing cookies are set by our advertising partners with our permission.

• Advertising cookies: Track visits across websites to display relevant ads
• Social media cookies: Enable sharing features and track interactions
• Conversion tracking: Measure the effectiveness of our marketing campaigns

3. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these third-party cookies. The following categories of third parties may set cookies on our website:

• Analytics providers to help us understand website usage
• Advertising networks to serve relevant advertisements
• Customer support tools to facilitate live chat and support features
• Payment processors to securely handle billing transactions

We encourage you to review the privacy and cookie policies of these third-party providers for more information about their practices.

4. Cookie Retention

Cookies are retained for different periods depending on their purpose:

• Session cookies: Deleted automatically when you close your browser
• Persistent cookies: Remain on your device for a set period (typically between 30 days and 2 years) or until you delete them manually

5. How to Manage Cookies

You have several options for managing cookies:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to block or alert you about cookies, or to delete cookies that have already been set. Please note that blocking all cookies may impact the functionality of our website and platform.

5.2 Opt-Out Links

You can opt out of certain third-party cookies by visiting the following opt-out pages:

• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info
• European Interactive Digital Advertising Alliance: youronlinechoices.eu

5.3 Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Our website currently does not respond to DNT signals, but we respect your cookie preferences as described in this policy.

6. Similar Technologies

In addition to cookies, we may use the following similar technologies:

• Web beacons (pixel tags): Small transparent images embedded in emails and web pages to track whether content has been viewed
• Local storage: Browser-based storage that retains data across sessions, used for performance and preference settings
• Fingerprinting: We do not use browser or device fingerprinting techniques to track users

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

DiligenceVDR, LLC
Denver, Colorado
Email: privacy@diligencevdr.ai